Question 1

How does the free trial work?

Accepted Answer

Start your memorial journey with a free 10-day trial with full platform access. After the trial, continue for an annual fee or choose a QR plaque for 30 years of access with no recurring fees. Cancel anytime from your profile page.

Question 2

What does a QR plaque purchase include?

Accepted Answer

A QR plaque purchase includes 30 years of platform access, secure storage for up to 150 photos and 10 videos, with optional storage upgrades available, free US shipping, and a lifetime warranty on the plaque. After 30 years, you'll have the option to continue the service or download your complete digital memorial.

Question 3

Is it easy to create a memorial page?

Accepted Answer

Creating a digital memorial is simple and fast with our guided setup. No technical skills needed. You can try it yourself for free. Get started now.

Question 4

How can guests view and contribute to the memorial?

Accepted Answer

Anyone can view the memorial by scanning the QR plaque or opening a shared link in any web browser. No app needed. Guests can also contribute photos, videos, and memories to help the story grow.

Question 5

What is the QR plaque made of?

Accepted Answer

Each plaque is crafted from premium stainless steel with deep engraving and strong 3M adhesive backing, designed to withstand all weather conditions for decades.

Question 6

Does the QR plaque come with a warranty?

Accepted Answer

Yes. Every plaque comes with a lifetime warranty covering damage, defects, and theft. Free replacements are provided (shipping fees may apply).

Question 7

Do I have full control over the memorial content?

Accepted Answer

Yes. As the admin, you can add, edit, or remove any content and contributions at any time. You can also control whether the page appears in search engines like Google and customize privacy settings to match your preferences.

Question 8

Is my data safe and private?

Accepted Answer

Yes. We use encryption and secure servers to protect all your data, ensuring full privacy and control.

Question 9

Where can I place the QR plaque?

Accepted Answer

The QR plaque works on headstones, urns, memorial benches, or any meaningful location. Its weatherproof design holds up in all conditions. Each purchase includes simple attachment instructions.

Question 10

Can I gift a QR plaque?

Accepted Answer

Yes! The recipient can easily create and manage the memorial page themselves after receiving the plaque.

Question 11

What happens if I want to upgrade from the digital plan to a QR plaque?

Accepted Answer

You can upgrade anytime. Your existing memorial stays exactly as you built it, we simply ship you a plaque that links directly to it. Nothing is lost or changed.